Griffith Hack COVID-19 response
18 March 2020
As the COVID-19 situation continues to evolve globally, we wanted to provide clients and associates an update on the steps our firm is taking to minimise disruption to our business and to client services. We understand that this is an uncertain time for all, and we would like to reassure you of our preparedness and commitment to maintaining the high-quality services you know and expect from Griffith Hack.
At this time there is no change to Griffith Hack’s business operations, however we have taken the following proactive steps to support the health and wellbeing of our employees and the continued operations of our business:
- We continue to follow guidance and advice from relevant government bodies and their medical experts, and our business response plans and procedures are ready to activate if required.
- The firm maintains a highly secure, state-of-the-art information technology infrastructure which is already designed to keep us connected across the country and the world. Our IT systems have been stress-tested and if required can support our transition to an entirely remote workforce.
- We have activated internal policies and are taking necessary precautions to keep our people as well as possible.
- We have had travel restrictions in place since mid-February and these are continuously updated in line with Government advice.
- Wherever possible, face-to-face client meetings will be rescheduled to virtual meetings.
- Current and future Griffith Hack events have either been postponed or moved to webinar format.
- As part of a national business with offices across four States, Griffith Hack can draw on capacity from other teams if necessary due to any unforeseen personnel capacity issues.
- We are in contact with IP Australia and IPONZ and at this stage we have not been advised of any changes to processes or deadlines. We note that Australian legislation includes relatively generous provisions for obtaining extensions of time when a deadline is missed and we have extensive experience in obtaining such extensions. Please contact us if you have a case where an extension is necessary.
- From today (March 18th) the Federal Court of Australia (where the majority of IP legal matters are heard) has suspended face-to-face hearings listed up to 30 June 2020.
Should you have any questions related to the above, please don’t hesitate to contact Griffith Hack’s National Marketing & Communications Manager – Chris Hornby, by email – email@example.com.